The Town of Bracebridge reports its Municipal Office and Fire Station #1 will reopen Monday (Feb 21st) on a modified basis to the public.
Where possible, residents are encouraged to continue contacting Town staff to conduct business on a virtual or remote basis, including over the phone, by e-mail, dropping off documents in designated
drop boxes, alternatives that are available on the Town’s website and through other means, as available.
While the Municipal Office and Fire Station #1 will be reopening, they will only be at partial capacity, and with procedures in place to maintain the health and safety of visitors and staff.
Some items members of the public should consider before attending the Municipal Office are, as follows:
• Members of the public attending the Municipal Office or Fire Station #1 will be restricted to the front reception area.
• Passive screening signs are posted at the entrances. Additional hand sanitizer stands are available and visitors are encouraged to utilize them upon entry and exit. Staff and visitors must wear a mask
or face covering while in the building, unless otherwise exempt.
• For the Municipal Office, while maintaining physical distancing, there is a maximum capacity of two individuals permitted in the queue for the reception desk at any one time, excluding individuals
being served at designated service stations, and excluding staff members. Additional members of the public are asked to remain outside until someone exits the building.
• When a member of the public enters the Municipal Office, staff at the front reception will direct their question/concern to the appropriate department to determine what service is required. Staff will
always attempt to assist, but may provide the member with a phone number or email address and encourage visitors to contact the staff virtually, should the staff member be working remotely or out
of the office at the time.
• Extra floor markers and arrows are installed to promote physical distancing in the reception area of the Municipal Office. Stanchions have been set up to assist with traffic flow.