RVH has launched a new wayfinding app, to make it easier for patients and visitors to get around the huge hospital.
“Since the COVID-19 pandemic, navigating within RVH has changed dramatically due to the closure of some entrances, the absence of our beloved volunteers to assist with directions and changes to department locations. We know this can be a stressful experience, so one of the ways we are addressing this is by introducing the RVH Maps app to make finding your way around the health centre easier,” says Nancy Savage, executive vice president, Patient & Family Experience, regional vice president, Cancer Care Ontario and Chief Nursing Executive.
The RVH Maps app is a step-by-step navigation tool that helps direct patients and visitors to any RVH location, including off-site locations.
The app provides a directory of RVH departments, treatment clinics, programs and services along with detailed directions of how to get to a destination.
When the RVH maps app is launched from home, the app will navigate users to RVH using google maps, then will display a 3-D map of RVH with written and voice prompt directions that follows the user, even rerouting them if they go of course.
It is available in mobile app stores (Apple and Google Play) by searching and downloading ‘RVH Maps’ or by visiting RVH Maps on the web.
For more details, please click here.
https://twitter.com/TeamRVH/status/1389226750555697159



