Gateway Haven is working to meet Ministry of Long-Term Care guidelines after the home was inspected last month.
The home was under inspection to review 10 critical incidents and one complaint that was received.
The county’s Director of Long-Term Care and Senior Services, Megan Garland, says “It’s important to note that the home did put immediate interventions in place when these incidences occurred.”
She also says that the home is working to meet compliance standards by the deadline of September 19, 2023, saying that by that date, Gateway Haven will have no further concerns.
The compliance orders against the home were related to an incident of a resident not receiving adequate assistance during toileting, as well as the facility failing to ensure that all residents have proper plans to manage incontinence.
Gateway Haven received 9 written notifications as well, including incomplete documentation, incomplete mandatory training, and failure to report possible neglect to the director.
The home was also notified of improper transferring position and techniques, incomplete documentation following a skin assessment, and improper documentation specific to monitoring a resident after a fall.
The incidents in question were reported in the summer and fall of 2022 and were investigated from June 6-9, and June 12-16, 2023.
When Bruce County Warden Chris Peabody asked why the home had so many concerns, and if the home was confident they’d put the correct measures in place, Garland responded that now appropriate measures were put in place, “We are very confident that this will be able to show and demonstrate to the Ministry that these instances were [just] instances and not a widespread problem.”
Brucelea Haven also had compliance inspections from May 24-26th of this year, where the inspector found 1 critical incident, and 2 inspection protocols.
No further findings came from that investigation.