Service Barrie Fully Reopens For In-Person Visits Today

Service Barrie is located on the first floor of City Hall, 70 Collier Street, and is open Monday to Friday (excluding holidays) from 8:30 a.m. to 4:30 p.m. The City’s customer service representatives can also be reached via phone or email, 705-726-4242 or ServiceBarrie@barrie.ca, Monday to Friday from 8 a.m. to 5 p.m.

Service Barrie provides services such as purchase of parking passes, garbage tags and transit passes; payments for records requests, pet licences, tax and water bills, parking tickets, and building permits; and pickup of recycling boxes and green bins. For convenience and to skip the line, residents are still welcome to book an appointment for any service by calling 705-726-4242.

For business licences, marriage licences and commissioning of documents, the public will be required to book an appointment for Tuesdays or Thursdays by calling 705-726-4242.

The following safety precautions are in place at City Hall:

• Please do not visit City Hall if you are sick or experiencing any symptoms of COVID-19.
• Everyone entering City Hall is required to wear a face covering.
• Members of the public should access City Hall via the Worsley St. entrance off the parking lot.
• Capacity limits will be monitored.
• Signage and floor decals indicate proper physical distancing.

​​The City’s online services are listed at barrie.ca/OnlineServices. With the recent launch of Service Barrie online, available at ServiceBarrie.ca, citizens can apply for tax or water payment plans, submit service requests, report a pothole and other concerns, receive real-time updates, and be notified when a service issue has been resolved.

Please visit barrie.ca/services for the current status of all City services.