Message from the Provost
February 18, 2021
We recognize that access issues with D2L and other communication tools have impacted students’ ability to study over the past few days. As course requirements and deadlines differ across programs, individual students may be impacted in multiple and varying ways. Faculties are currently reviewing the situation and students will be updated by program or individual instructors about how concerns relating to assignments, exams and similar issues will be addressed.
In addition, the University is reviewing key dates in the academic calendar. We appreciate your patience as we work to restore services for the delivery of courses next week. More information will be provided as it becomes available.
We encourage you to check for updates via email, on Twitter (@LakeheadUNews and @LakeheadOrillia), and on the Lakehead Mobile Safety app. You can download the app from your device’s applications store.
What we have learned and done
This cybersecurity event was directed at Lakehead’s file share servers.
As soon as Lakehead’s Technology Services Centre (TSC) became aware of the potential threat to our servers, TSC removed all access to them. Until TSC can fully assess what servers and information have been affected, all information used and stored on our file share servers will be inaccessible, and on-campus computers will not be available for use.
As mentioned in our previous communication, all data and services hosted by Lakehead University servers, including access to our website and file share drives, continue to be inaccessible.
Lakehead University has engaged cybersecurity experts to conduct an investigation and help us resolve this matter.
Suggested precautions to take
If you kept usernames, passwords, or other sensitive personal information in a document on the University’s file share system, or on a campus office computer, we recommend that you take the precaution of changing them.
Further updates
We are doing everything we can to resolve this matter as quickly as we can.
As more information becomes available, updates will be provided via email, on Twitter (@LakeheadUNews and @LakeheadOrillia), and on the Lakehead Mobile Safety app. You can download the app from your device’s applications store. We will also soon be posting a Q+A document for your reference on the Lakehead Mobile Safety app.
⚠️ Update from the Office of the Provost ⬇️ pic.twitter.com/XA3aLiP10O
— Lakehead University Orillia (@LakeheadOrillia) February 18, 2021
https://twitter.com/lakeheadlibrary/status/1362417787134566401