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Thursday, April 7, 2011

Improving Health and Transparency

Grey Bruce | by James Greensmith  

GBHS joins province wide effort to improve quality, accountability and transparency.

Grey Bruce Health Services is working to enhance its efforts in quality, accountability and transparency.

It's all part of a province wide effort under the "Excellent Care for All" legislation that was introduced last year.

GBHS President and CEO Maureen Solecki says they have outlined their specific needs and have posted a Quality Improvement Plan on their website.

Solecki says that while patient satisfaction is above the provincial average at GBHS hospitals, there is always room for improvement.

A few of the main areas Solecki say they will address include reducing wait times in the ER, improving hand hygiene compliance rates, keeping hospital budgets on track and improving overall patient satisfaction.

She adds they will also stay in communication with other hospitals in the province to pool information and find what works and what doesn't.

Another part of the new initiative is staff accountability, where a percentage of base salary for executives is tied to performance targets.

Solecki says it's up to individual hospitals to determine how executive staff will be held accountable, but at GBHS hospitals -- 5 per cent of their salary is at risk.

She adds the success of the QIP initiative will be determined through patient surveys and a year end review, with results available to the public.


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